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Any goods displayed or provided on this site are done so on an if available basis. Unless stated in writing, the prices quoted by the (Edward Plaice) on the web site are inclusive of VAT. The price of the products will be as quoted on the site at the time you confirm your order by clicking the Pay and Finish button subject only to any inadvertent technical mistake which we shall not be liable.
We do not store credit card details nor do we share customer details with any 3rd parties.
We (Edward Plaice) will collect, store, and process your personal information in accordance with our Privacy Policy, which forms part of these terms and conditions. Please have a read of our Privacy Policy to make sure you are happy with its contents. By creating an account, you are telling us that you agree to everything set out in our Privacy Policy.
We (Edward Plaice) dont Directly Delivery To The customer. You May use third party delivery partner
Please Read Refund Policy for Edwards Plaice: At Edwards Plaice, we strive to provide our customers with the freshest and highest quality fish and chips. However, we understand that there may be occasions where you may need to return a purchase. Please review our refund policy below: Refund Eligibility: Refunds are only applicable for orders that were incorrectly prepared or delivered. To be eligible for a refund, customers must provide proof of purchase, such as a receipt or order number. Damaged or Incorrect Orders: If you receive an order that is damaged or incorrect, please contact us immediately upon receipt. We may require photographic evidence of the issue in order to process your refund. Refunds for damaged or incorrect orders will be issued in the original form of payment or store credit, at the discretion of Edwards Plaice. Refund Process: To request a refund, please contact our team via phone or email within 24 hours of receiving your order. Our team will assess your request and may ask for additional information to process the refund. Once your request is approved, we will initiate the refund process. Refunds may take 3-5 business days to reflect in your account, depending on your bank or credit card issuer. Non-Refundable Items: We do not offer refunds for orders that were prepared correctly and delivered as per the customer's request. Refunds will not be issued for orders that have been consumed or partially consumed. Cancellations: Orders that are cancelled before they are prepared or dispatched may be eligible for a full refund. Once an order has been prepared or dispatched, cancellations may not be possible. In such cases, please refer to our refund policy for damaged or incorrect orders. Contact Information: For any refund inquiries or to request a refund, please contact Edwards Plaice on 01432 376946. Please note that our refund policy may be subject to change without prior notice. We appreciate your understanding and cooperation. Thank you for choosing Edwards Plaice.
Our Services are not intended for children and are therefore only to be used by anyone aged 14 or over and those under the age of 16 should have their parents or guardians’ permission. We (The Fat Crab) encourage the supervision of children online activities. For example, parental control tools which are available online to help provide a child-friendly online environment. These tools can also prevent children from disclosing their name, address, and other Personal Information online without parental permission. Your child's privacy is important to us and we (Edward Plaice) are committed to safeguarding children Personal Information collected online
If you have any questions concerning our policies, please contact us at info@edwardsplaice.co.uk